Candidates
Customer Support Specialist
Armenia Yerevan $500 1 year of experience English: Advanced/Fluent
As a customer support specialist, I've cultivated a deep understanding of customer needs and concerns. Interacting with clients on a daily basis, I've honed my communication skills, ensuring clarity and empathy in every interaction. Whether resolving issues, providing technical assistance, or offering guidance, I prioritize customer satisfaction above all else. I've developed resilience in handling challenging situations, maintaining professionalism and composure under pressure. Collaborating with cross-functional teams, I've contributed to enhancing products and services based on valuable customer feedback. My role isn't just about solving problems; it's about fostering trust and building lasting relationships with customers, ultimately driving business growth through exceptional service.
customer support Interpersonal skills Email Communication Stress tolerance communication English communication skills
QA Engineer
Armenia Yerevan $2500 3 years of experience English: Upper-Intermediate
Automation QA Engineer
Questrade [10/03/2022 – Current]
o Developing E2E automation tests according to Page Object Model / Page Factory
o Setup new automation framework with Typescript/Cypress from scratch
o Writing SQL nested queries and stored procedures for automation purposes
o Improving old automation framework with Typescript/Protractor
o Working closely with DevOps team to migrate from Jenkins to Gitlab CI
o Setup Jenkins jobs and triggers for nightly tests
o Working with GIT/Gitlab
o Creating test plans and test cases
o Tracking software bugs and investigating the causes
o Preparing detailed test reports
Software Engineer in Test
Synergy International Systems [01/02/2021 – 05/03/2022]
o Creating automation test scripts using multiple languages and frameworks
Protractor with TypeScript / Cucumber framework, Chai, Jasmine
Selenium WebDriver with Java / Cucumber framework, JUnit
o Performance testing using Scala code with Gatling
o Developing E2E automation tests according to Page Object Model / Page Factory
o Tracking software bugs and investigating the causes
o Preparing detailed test reports
o Running Jenkins jobs and permanent monitoring of nightly test results
o Using Postman for checking API calls
o CI/CD – Jenkins working with GIT/Gerrit
o Working closely with Manual QA team and Project Managers using Jira
Junior QA Engineer
SoftConstruct Armenia [23/09/2019 – 30/01/2021]
o Communication and coordination of work with test automation team
o Identification of project risks and development of mitigation strategy for these risks
o Strong knowledge of testing processes and excellent in defect tracking
o Escalation of project issues
o Basic knowledge of approaches for web-application automated testing
o Strong knowledge of SQL scripting and database structure
o Practical knowledge of any wide-spread bug tracking system usage (e.g. JIRA)
QA Automation API Testing regression testing Web testing Automated Testing smoke testing functional testing
QA
Armenia Yerevan $300 1 year of experience English: Intermediate
I learn QA manula and automatical ,but doesn't work, also I have website aroxjblog.am I post news and change categories. This Website is work WordPress
I am accountant.
WordPress QA Automation